New York City's foster care system has been working steadily to reduce the astounding number of over 40,000 children who were placed under its care in the early 1990's. A digital solution is necessary to create a platform where the foster parent’s registration can be tracked, processed, and recorded effectively.
To set our team up for success, we observed agents at their stations, engaged with individuals to establish empathy, and immersed ourselves in research to see how users interacted in their environments.
The data challenge encouraged teams to evaluate the foster care system since their existing registration system process is still paper-based, and considered in the “dark ages”. Our team developed a platform that improves the overall user experience by creating a connection between foster parents and social workers to the online system.
Our team hacked into the NYC foster care system’s most pressing issues.
Industry leaders came together from NYC’s child welfare sector, the tech industry, government agencies, non-profit organizations, social agents, and professionals who want to build a better future for foster children.
ACS implemented new tracking and analysis tools to help foster care agencies evaluate and manage progress in foster care cases. The project is facilitated by both companies, Authorea and Paxata. Authorea is an online collaborative writing tool that allows researchers to write, cite, collaborate, host data and publish. It has been described as "Google Docs for Scientists". Paxata is a software company that develops self-service data preparation software that gets data ready for data analytics software. Both companies provided the participating teams with solutions to properly document the research process.